1.  Rental Period

All rentals are for a standard period of 24 hours. If additional time is required, the extended rental period must be requested and approved in advance and clearly stated in the rental agreement. Any use beyond the agreed rental period will incur an additional rental extension fee.

2.  Deposit and Payment Terms

A 25% deposit is required to secure all orders. Quotes do not guarantee availability of items or event dates without a paid deposit. The remaining balance is due by the Monday of the week of your event. Orders without full payment by the due date may be subject to cancellation.

3.  Payment Methods

Accepted payment methods include Visa, Mastercard, American Express, Discover, and JCB processed through Stripe. A 2.9% + $0.30 processing fee applies to all card transactions. Zelle, cash, and checks are also accepted; checks must be received and cleared at least two weeks prior to the event.

4.  Deposit Policy

All deposits are non-refundable but may be applied as a credit toward a future event if the cancellation is made in accordance with company policy and subject to date availability.

5.  Order Changes

Changes or deductions to an order are not allowed within one week prior to the event date.

Additions may be accepted but are subject to item availability.

6.  Care and Responsibility for Rental Items

The customer agrees to use all rental property in a careful, safe, and proper manner and to ensure that all items remain in good condition throughout the rental period. All items must be returned in the same condition as when received, excluding normal wear from proper use. The customer assumes full responsibility for any loss, theft, damage, or destruction of rental property from any cause, including but not limited to negligence, misuse, accident, fire, or adverse weather conditions. If any item is lost, damaged, or not returned, the customer will be charged the full replacement cost in addition to any applicable rental fees. Customers are encouraged to review all rental items upon delivery to confirm that they are in satisfactory condition.

7.  Return and Cleanup

China, glassware, and flatware must be rinsed free of food and liquids and returned in the same containers as delivered.

8.  Damage Waiver

A Damage Waiver is optional and equal to 6% of the total rental cost. It covers a reasonable amount of accidental damage or minor loss that occurs under normal use. The Damage Waiver is non-refundable. If rental property is lost, stolen, or excessively damaged beyond normal use, or if items are not returned, the customer will be charged the full replacement cost, payable upon billing, in addition to any rental fees.

9.  Delivery, Pickup, and Equipment Location

No rental items may be moved from the place of delivery without written permission from Harry’s Party Rental. The customer must have all equipment ready and available for pickup at the agreed location on the pickup date listed on the invoice.

10.  Release of Rental Property

The customer shall not release or surrender any rental property to anyone other than Harry’s Party Rental employees. The customer must require reasonable identification from any individual claiming to represent Harry’s Party Rental before releasing any items.

Liability Release & Indemnification

The customer (Lessee) is solely responsible for the use, operation, safekeeping, and timely return of all equipment rented from Harry’s Party Rental. The customer agrees to indemnify, defend, and hold harmless Harry’s Party Rental, its owners, agents, and employees from any and all claims, losses, damages, injuries (including illness or death), liabilities, suits, penalties, costs, and expenses (including reasonable attorney’s fees) arising out of or related to the use, possession, condition, transport, or return of the equipment.